Privacy Policy

At Optinex SL, we are committed to protecting your privacy and ensuring your personal data is handled securely. This Privacy Policy outlines how we collect, use, and protect your information.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, company details, and any other information you provide when contacting us or using our services.
  • Technical Data: IP address, browser type, operating system, and usage data collected via cookies and similar technologies.
  • Transactional Data: Payment details and records of transactions made with us.
2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services.
  • Respond to your inquiries and provide customer support.
  • Process transactions and send notifications regarding your account or services.
  • Comply with legal and regulatory obligations.
  • Send promotional emails if you have opted in to receive them.
3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze site usage. For more information, please read our Cookies Policy.

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Third-party service providers who assist in delivering our services (e.g., payment processors, IT support).
  • Legal or regulatory authorities if required by law.
  • Business partners in cases where collaboration is necessary to provide services.
5. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Withdraw your consent to data processing, where applicable.
  • Opt-out of receiving promotional communications.
  • Lodge a complaint with a data protection authority if you believe your rights have been violated.
7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. When no longer needed, we securely delete or anonymize your data.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

9. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your privacy and rights.

10. Changes to This Privacy Policy

Optinex SL reserves the right to update this Privacy Policy at any time. We will notify you of significant changes by posting an updated version on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: contact@optinex-it.com

Address: Calle Montemayor 8, 29688, Estepona, Malaga, Spain